Thank you, the …
Thank you, the first human and compassionate face of Fortis I’ve encountered. Keep on keeping on, and best wishes to you.

Ah, well thank you …
Ah, well thank you for your reasoned and reasonable response. I’m sure there are satisfied customers, but when you have never made a claim, having been driving for a many many years, and are treated like a liar and not listened to by your own insurance company it does tend to leave a bad taste. I have been treated very shoddily indeed, without any reason. It’s very upsetting. I am an honourable person.

That’s as maybe, …
That’s as maybe, but Fortis (who I gather had to be bailed out by the government of its country) has not, and is still not, working in my interests in any way, nor is in the slightest interested in the facts, only in making its money and covering its back. The system is corrupt , irrespective of how it gets its funds.

Thank you. Reason …
Thank you. Reason for celebration. \o/

It certainly is …
It certainly is frustrating. To be honest, more than whether I got fully paid or not I objected to being treated badly and like a moron for asking only a fair response for a service I had paid for. Oddly, a few days after I put this video up the person igned my case finally deigned to get in touch and seek to resolve it, being reasonable and respectful. A first for them. I am left wondering if there is any correlation.

You make some …
You make some important points. The system is set up with inbuilt dishonesty, or rather expected dishonesty from both sides. Yet this is not the case in many other commercial interactions. Not to say most of them are all that reasonable, but it is this, and a couple of others, which really take the biscuit in terms of absurdity.

Hi fortislover
…
Hi fortislover
Interesting point these awards they have won,I call it the lovees club where they just love to give each other alsorts of awards all nicely framed ,we never get to find out who voted them thee award how ever they can be very usefull for hideing the cracks in the plaster
regards
dave

If I/all felt the …
If I/all felt the need to make a sad vid about EVERY issue in the country then it would probly crash Youtube.
Ive never felt the need to post on here until I see some1 who is slating a company Im happy with and millions of others. Check there website out, theyve won awards year after year and compare that to other companies in the same industry.
Answer my question : why do you feel so badly treated? - Post the make and year of your car and that would explain the reason why your unhappy

Ever heard of the …
Ever heard of the FSA? they govern and follow strict guidelines on how these companies are run and I can ure you no laws have been broken and there is no fine line in the way you say youve been through a loophole. lol

Please tell me how old your car is and how much you paid for it, and also how much Fortis offered you as you dont seem to tell that side in your lovely vid.

As for me ive been with Fortis for 7 years and ive had 2 claims both times I was exeptionally happy with them.

Hi gratex
There is …
Hi gratex
There is a good chance insurunce companys are already runing parts of this goverment,dont for get gordon brown has took 60 billion off private pension funds in the last 10 years.they didnt put up much of a fight to stop him.
regards
dave.

They have to talk …
They have to talk to me, it’s their job. They don’t have to do anything about it of course, but I’m told there is a growing swell of public opinion on this issue, and Radio4 has a programme relating to it (the whole thing, not my video). I’m not ready to lie down and play dead yet.

I will, and I wish …
I will, and I wish you the very best for a fair and honest outcome for you.

Hi loreleila
I …
Hi loreleila
I have done a video blog on pension funds and so called I,f,a,after personel experience please check it out,we will prevaile keep the faith.
regards
dave.